Workplace Data and KPIs

Ages 16–18

Difficulty adapts to you

Workplace Data and KPIs

A KPI is a measurable indicator linked to a goal. Define the numerator, denominator, time period, and population before calculating. Compare like with like and avoid celebrating a percentage change without checking the absolute numbers.

Your goals

  • ✓You can calculate and interpret key performance indicators, trends, rates, and comparisons.
  • ✓You can use Workplace Data and KPIs, model correctly.
  • ✓You can use the definitions, units, assumptions, and examples to check your answer.

Words to know

Workplace Data and KPIs:
Calculate and interpret key performance indicators, trends, rates, and comparisons.
model:
A rule or representation used to describe a situation and make a prediction.

Examples

  • 1A completion rate is completed tasks ÷ assigned tasks × 100%, with the time period stated.
  • 2Revenue can rise while profit falls if costs rise faster; track both measures.

Check these

  • • Do not skip the meaning of a term or give a result without explaining what it means.
  • • Keep every number, symbol, label, and unit in its correct place.
  • • Show enough working to check how you reached your answer.

Helpful habits

  • • Read the whole question before choosing what to do.
  • • Show one clear step at a time and check each step.
  • • If you are stuck, draw a model, try smaller numbers, or revisit the example.

Now try your own

Create your own workplace data and kpis example, solve it, and explain how you checked it.

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Helpful Hints

“Hint: Break big problems into smaller steps!”